Click on one of the people below to find out more information.

  • Nate Johnson
    Service Manager

    Nathan Johnson, born and raised in Jacksonville, FL carries with him the 35-year mechanical legacy of his grandfather. Coupled with ten years of his own experience, this makes Nate a highly effective Service Manager. His breadth of knowledge encompasses imports, domestics, after-market installations and shop maintenance. His customer service skills are second to none and his promotions within the department went from Head Lotus Technician and most recently to Assistant Service Manager (2018) prior to accepting the Service Manager position. On a personal level, Nate enjoys fishing and spending time with his family and friends.

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  • Aleksandar Rak
    Senior Technician

         Born and raised in Belgrade, Serbia. Aleksandar Rak relocated here from Europe and joined our team a decade ago. He is a 15 Year BMW Factory Trained and Certified Master Technician and also has a vast knowledge on Mercedes-Benz, Audi, Land Rover and many other European cars and SUVs. His advanced diagnostic and repair skills help our customers get their cars fixed right the first try every time.



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  • Brett Wingate
    Service Technician

    Born and raised in Jacksonville, FL. Brett has over 10 years of automotive experience along with Dodge certifications. Outside of work, Brett enjoys spending time with his family, Jeep events and going trail riding.

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  • Rod Fletcher
    Service Technician

    Rod is a native to Jacksonville and brings many years of experience to our team. He has previously worked for Mazda, General Motors and Prevost Motor Coach as a certified technician. He also worked as a production technician for Johnson & Johnson Vision. During his time off, Rod enjoys the outdoors, modifying and racing cars as well as cooking. 

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  • Justin Harrison
    Auto Detailer - Lot Manager

         Born and raised in Redford, MI. Justin Harrison is our senior detailer and lot manager. Justin relocated to Jacksonville from Detroit in 1996. He has been with World Imports since 2006 and has over 15 years automotive detailing experience. You can depend on his staff to get the car you are looking for in like new condition.  In his free time Justin enjoys exercising his 2nd Amendment right, watching sports and spending time with his family and friends.



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  • Heather Orr
    Auto Detailer

    Born in Miami, FL, Heather joined our team in 2017 and has 10 years of high end automotive detailing experience. Heather enjoys going to the beach, watching sports and spending time with friends, family and her cat.


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  • Eddie Heiberto
    Auto Detailer


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  • Pat Ojeda
    Service Manager

    It is with the heaviest of hearts that we acknowledge the unexpected passing of our devoted service manager and friend, Pat Ojeda. Pat was the heart and soul of our service department and ran the business as if it were his own for over sixteen years. Pat had an infinite number of loyal customers who trusted only him with the service needs of their vehicles and he will be exceedingly missed by those who knew him.

    Born and raised in Jacksonville, FL Pat joined World Imports in 2004 and has been a critical part of the business ever since. He had an unparalleled work ethic that has given the service department its stellar reputation that it has today.

    From every person that makes up World Imports, we would like to express our deepest sympathies to Pat's family and close friends. And to our customers, please know that we will honor Pat's memory by continuing to provide the superlative service that he always provided.

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Meet The Service Staff At World Imports USA

When your vehicle requires service, you want to make sure that it's being taken care of by service staff that not only know what they are doing, but will also treat your vehicle like one of their own. The service staff, here at World Imports USA, offer many years of experience, a wide variety of training and backgrounds, and a love for every car, truck, SUV, or van that is brought into their garage.

From trainees who are willing and eager to learn to lifelong automotive service technicians, our service staff consists of many knowledgeable and ready-to-work associates. We have staff who are experts in detailing, engine and transmission work, electric work, and beyond and each continue learning with training exercises and new experiences to keep up with the latest new models that come onto the market.

Stop By World Imports USA To Meet Our Service Staff

Whether your vehicle needs routine maintenance or a larger repair, don't hesitate to schedule an appointment with our World Imports USA service center. Our service staff would love to meet you and are ready to take on whatever challenge you'll be bringing them.

Don't know what's wrong with your vehicle? Allow our auto service experts to inspect your vehicle for you. They will find the problem, provide you with an honest price estimate, and will work meticulously until your car, truck, SUV, or van is ready to safely bring you back home, whether that be somewhere here in Jacksonville or further away in Ponte Vedra Beach, San Marco, or Palm Valley. Schedule your appointment today and let our service staff help you however they can.