Click on one of the people below to find out more information.

  • Tiffany Nesbit
    Service Manager

    Tiffany Nesbit was born in Atlantic Beach, Florida. She has traveled extensively, spending several years in Riyadh, Saudi Arabia, Seychelles, and Barbados. Her automotive career began 18 years ago with American Honda where she worked her way up through the ranks, including five years as an RV Service Manager. She specializes in increasing customer satisfaction and retention. Tiffany has two daughters that dance competitively, and in her free time she enjoys road cycling with her husband. 

  • Aleksandar Rak
    Assistant Manager/Shop Foreman

         Born and raised in Belgrade, Serbia. Aleksandar Rak relocated here from Europe and joined our team a decade ago. He is a 15 Year BMW Factory Trained and Certified Master Technician and also has a vast knowledge on Mercedes-Benz, Audi, Land Rover and many other European cars and SUVs. His advanced diagnostic and repair skills help our customers get their cars fixed right the first try every time.

  • Jason Kramer
    Service Technician/Lotus Certified

    Born and raised in Jacksonville, FL, Jason Kramer brings his 17+ years of automotive experience to our team. He takes great pride in his work and takes on the responsibility of being the master Lotus technician and we are proud to have him on our team. Away from work, Jason enjoys spending his time with his wife and new born.

  • Jorge Tiana Beyra

    Jorge was born and raised in Cuba where his love of all things automotive began, watching his grandfather rebuild classic cars. He relocated to the United States and became a technician himself. Jorge is passionate about keeping our service vehicles well maintained and running properly. When he is not working, he is spending time with his wife and two daughters.

  • Enoch Epps

    I'm a native of Jacksonville and an ASE Certified Technician with over 30 years of experience in automotive, industrial, and marine repair. My area of expertise is Drivability on Gasoline, Diesel, and Hybrids.

  • Justin Harrison
    Auto Detailer - Lot Manager

         Born and raised in Redford, MI. Justin Harrison is our senior detailer and lot manager. Justin relocated to Jacksonville from Detroit in 1996. He has been with World Imports since 2006 and has over 15 years automotive detailing experience. You can depend on his staff to get the car you are looking for in like new condition.  In his free time Justin enjoys exercising his 2nd Amendment right, watching sports and spending time with his family and friends.

  • Heather Orr
    Auto Detailer

    Born in Miami, FL, Heather joined our team in 2017 and has 10 years of high end automotive detailing experience. Heather enjoys going to the beach, watching sports and spending time with friends, family and her cat.

  • Matthew Lozada
    Auto Detailer



When your vehicle requires service, you want to make sure that it's being taken care of by service staff that not only know what they are doing, but will also treat your vehicle like one of their own. The service staff, here at World Imports USA, offer many years of experience, a wide variety of training and backgrounds, and a love for every car, truck, SUV, or van that is brought into their garage.

From trainees who are willing and eager to learn to lifelong automotive service technicians, our service staff consists of many knowledgeable and ready-to-work associates. We have staff who are experts in detailing, engine and transmission work, electric work, and beyond and each continue learning with training exercises and new experiences to keep up with the latest new models that come onto the market.


Whether your vehicle needs routine maintenance or a larger repair, don't hesitate to schedule an appointment with our World Imports USA/Lotus of Jacksonville service center. Our service staff would love to meet you and are ready to take on whatever challenge you'll be bringing them.

Don't know what's wrong with your vehicle? Allow our auto service experts to inspect your vehicle for you. They will find the problem, provide you with an honest price estimate, and will work meticulously until your car, truck, SUV, or van is ready to safely bring you back home, whether that be somewhere here in Jacksonville or further away in Ponte Vedra Beach, San Marco, or Palm Valley. Schedule your appointment today and let our service staff help you however they can.